YVES ROCHER AND TARGET2SELL : A partnership on Artificial Intelligence focused on customer satisfaction
Yves Rocher, creator and leader of botanical beauty, with 30 million customers worldwide, has customized the end-to-end customer experience on 12 international websites with the power of Target2Sell’s Artificial Intelligence. The result: 2x higher click rates and helped revenue boosted by personalization.
«Two important points were the trustworthy commercial relationship that has been established during the selection process, and the direct referrals with other clients».
Cécile BRIN, Head of Onsite Performance at Yves Rocher and responsible for the call for tenders